Order & Shipping Policy

After an order is placed, pabi +link will provide an order confirmation using the contact information supplied at checkout. Please review it and contact us promptly if anything appears incorrect.

Standard products are prepared and configured for the business information submitted with the order. Customized products require the supplied logo, artwork, or other personalization details before production can be completed.

Production timing may vary by product, order volume, customization, and artwork readiness. We do not promise a specific processing or delivery timeline unless one is provided with your order.

When a proof is provided for a custom or personalized product, the customer is responsible for reviewing names, spelling, colors, layout, contact details, QR placement, and other specifications. Production may begin after approval, and approved details are used as the production reference.

• Free standard shipping is included on eligible U.S. orders.
• Customers are responsible for providing a complete and accurate shipping address.
• Tracking information will be shared when it is available for the shipment.

If an address is incomplete or inaccurate, contact pabi +link as soon as possible. Changes may not be possible after an order has entered fulfillment or shipped.

If a shipment appears lost, arrives damaged, or contains a product affected in transit, contact hello@pabilink.com with the order details and photos when available. We will review the issue and determine the appropriate next step.

The physical product and its managed pabi.link destination may be prepared on separate schedules. Link setup or destination configuration may occur before or after physical production without changing the product ordered.